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Payment of pensions

The Pensions Office has a dedicated team of people whose job is to make sure that pensions are paid accurately and on time to each and every pensioner or beneficiary within the Scheme. Thatís a demanding challenge as there are about 102,000 people receiving a pension from the Scheme!

The team is there to help. If you need any assistance please contact:

0845 274 0900 (charged at the cost of a local call) if you are a Scheme Pensioner or beneficiary living in the UK, with a surname beginning A through to K. If you are dialling from outside the UK, please telephone +44 141 274 2222

0845 274 0901 (charged at the cost of a local call) if you are a Scheme Pensioner or beneficiary living in the UK, with a surname beginning L through to Z. If you are dialling from outside the UK, please telephone +44 141 274 2266.

If you are not a Scheme Pensioner or beneficiary, please use 0141 274 2222 (for enquiries about members with a surname A through to K) or 0141 274 2266 (for enquiries about members with a surname L through to Z).

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